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Customer Reviews

Based on 2049 reviews
Write a review
93%
(1914)
3%
(68)
1%
(18)
1%
(11)
2%
(38)
1154
43
S
Soothing Duo
Sally Booth
Healed my perioral dermatitis!!

I had been suffering from PD for 6 months - I cleaned up my diet and removed all inflammatory foods but just couldn’t get rid of the PD. I’d tried a few different skincare products that would just inflame it and make it worse. Amperna soothing duo was recommended to me so I thought I’d give it a go. So glad I did!!! PD has now gone, and my skin feels the best it has felt in years!!

Soothing Duo
J
Probiotic+ DS Soothing Serum 100ml
Jane (Brisbane, AU)
This serum keeps the redness from rosacea at bay

This serum keeps the redness from rosacea at bay. I tried going without it a bit, and the redness came back, so I got straight back on it. It’s the last step in my routine before moisturiser (and if Amperna brings out a cream moisturiser in addition to the lotion, I will be very excited!).

Probiotic+ DS Soothing Serum 100ml
B
The Full Range
Barbara

Love getting back to this

The Full Range
S
Probiotic+ DS Soothing Serum 100ml
Sarina (Sydney, AU)
A must have for tweens and mums with rosacea

This is the only product that can stop my rosacea flares immediately. I rely on this product alot. Since starting with all amperna products, my flares are only 10% of what they were before using amperna. My sons also use this product for forehead pimples. They use it at night and by the morning their redness has halved.

Probiotic+ DS Soothing Serum 100ml
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10% Pro+ Resurfacing Lotion
Geni (Wellington, US)
Gentle

Very gentle exfoliation. Perfect forvsensitive skin.

10% Pro+ Resurfacing Lotion
A
Soothing Duo
Alice (Salt Lake City, US)
Life-Changing!

First off, I just want to say that I never write reviews, especially for skincare, but Amperna has seriously saved my skin. I was dealing with really bad PD and no level of oral, topical antibiotics or other medications could get rid of it. In fact, everything exacerbated the condition. It was two years of literal Hell. My skin was so bad, I wouldn't go out in public. To make matters worse, the type of PD I had was extremely painful and sleep was hard to come by. As well as PD, I also had dermatitis everywhere on my face, Rosacea, and other weird rashes that I couldn't identify at the time. I was so desperate to find a solution, but nothing seemed to help, especially prescribed medication. I came across Amperna on instagram, read the reviews and gave it a shot and I'm so glad I did! From the first application, my skin has completely calmed. All and I mean ALL of my symptoms have gone away. My skin is healing and I can tell my skin barrier is getting stronger and healthier and I have only been using it for two months. I can now do treatments like microneedling that I would never have been able to do before. I can't wait to see how my skin gets better and better each day as I keep using Amperna.

Soothing Duo
K
Pro+ Vitamin C Hyaluronic Serum
Kim B (Brisbane, AU)
Gentle for sensitive skin

I hadn't been able to use 'active ingredient' products on my skin due to my eczema and psoriasis flare ups but have been using this product for almost a year now with no problems, I'm finally starting to feel like myself again and taking back control of my skin! Love this product and the whole range!

Pro+ Vitamin C Hyaluronic Serum
E
Soothing Duo
Emme E. (Houston, US)
Unreal

I was struggling with PD for 4 months after going on (and off) hormone therapy for perimenopause. I’m very fair skinned and had massive amounts of redness, as well as lots and lots of texture and bumps around my nose and the sides of my chin. I tried everything with no relief until this. Truly after 3 days use of this duo, my PD is 90% gone, all the texture has left and I have only a minimal amount of redness to content with. 3 days! I could cry. But instead, I’ll just say this—don’t wait. This seems pricey and it is, but it’s been worth the return of my self-confidence.

Soothing Duo
T
Probiotic+ DS Soothing Serum 100ml
Tasneem (Brisbane, AU)
Love the calm it gives

I suffer for peri dermatitis on my face and this cream helps soothe and relieve the discomfort. My daily staple.

Probiotic+ DS Soothing Serum 100ml
J
Pro+ Advanced Brightening Serum
JR (Cairns, AU)
I'm GLOWING

This product literally makes my skin GLOW! It's amazing! I've had people comment on how fresh and glowy my skin looks when using this product.

Pro+ Advanced Brightening Serum
J
Ultra Gentle Soothing Cleanser
JR (Cairns, AU)
Super gentle

Very gentle on my skin and doesn't irritate my POD.

Ultra Gentle Soothing Cleanser
J
Soothing Duo
JR (Cairns, AU)
Great products

These are the only products that settled and fully healed my POD. Cannot recommend them enough.

Soothing Duo
S
Probiotic+ DS Soothing Serum
S rich (Sydney, AU)
Changed my skin!!!

After using it everyday again for the last 2 months, I started seeing such a dramatic change, it really is an all rounder and compliments all the other products I used. Already on my 3rd full bottle!

Probiotic+ DS Soothing Serum
K
Probiotic+ DS Soothing Serum 100ml
Kel (Adelaide, AU)
Great product only pitfall is price

I really enjoy using the DS soothing serum and have been using it for a couple of years. For me it does work and keeps my skin calm, but I'm feeling like everytime I go to repurchase the price has gone up. $115 for 100ml of product is pretty expensive and I'm starting to wonder if I will repurchase again based on this to be honest, which is a shame!

Probiotic+ DS Soothing Serum 100ml

Hi Kelly,

Thank you for taking the time to share your feedback and for being a long-term user of our Probiotic+ DS Soothing Serum. We truly appreciate your support over the years and are glad to hear the product continues to help keep your skin calm.

We understand concerns around pricing. Since 2021, the price of the 100mL DS Soothing Serum has increased gradually, reflecting rising costs across ingredients, packaging, manufacturing, and broader business expenses. We work hard to absorb as much of this as possible and to ensure any increases are carefully considered and spread over time.

Ahead of the most recent increase, we also communicated directly with customers via our email newsletter to explain the reasons for the change and to provide advance notice, including time to stock up at the previous price.

To help support customers who rely on this product long-term, we’ve introduced a subscription option that offers 10% off every order, available at checkout.

We appreciate your honest feedback - it genuinely helps us improve and communicate more clearly.

Kiri, Founder – AMPERNA®

R
Soothing Duo
Raina H (Cypress, US)
Miracle duo!

I have been dealing with every single skin issue a person could have. It’s been a 3 year struggle, trying just about everything that comes across my social media feeds. But I keep coming back to the soothing duo! And it’s the only thing that improves my skin. Love it so much!

Soothing Duo
N
Soothing Duo
Naomi (Raleigh, US)
The only thing that works!

I am a sufferer of perioral dermatitis and, more recently, seborrheic dermatitis. Anything I tried (including Paula’s Choice) was making it worse. Then I saw the unreal Amperna results and had to try it! My 3 pictures are showing my most visible result, from January to February and then June. Unfortunately I had a setback due to using a lot of sunscreen on a trip, but I think we’re slowly getting back to normal. I love the soothing duo!

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Soothing Duo
E
Probiotic+ DS Soothing Serum
Emily (Scotts Valley, US)
Holy Grail for Perioral Dermatitis

If you suffer from perioral dermatitis do yourself a favor and order this product. It instantly soothes redness and calms the skin. The first time I applied it I felt like I was wearing makeup! Other than jojoba oil and rose water spray there is nothing else that I have found supports my skin topically during a flare up. Have only been using this for a few days but excited to see the longer term results.

Probiotic+ DS Soothing Serum
L
Soothing Duo
Laura KH (Chicago, US)
Finally something that works!

I have struggled with PD for almost 5 years. I rarely saw improvement with any combo of prescription washes, creams, ointments or antibiotics. After only 2 months of using the Amperna duo along with the gentle cleanser I am thrilled to report an enormous change in my skin with almost no Perioral Dermatitis breakouts. I saw improvement almost right away, with continued success the longer I’ve been using these products. My biggest regret is not finding Amperna earlier! THANK YOU AMPERNA!

User picture User picture User picture User picture
Soothing Duo
A
Soothing Duo
Amy m (Melbourne, AU)
Beautiful Products

I procrastinated on buying this for a few months (heard about it on Two Broke Chicks podcast). I had perioral dermatitis and just couldn’t shake the remaining bits around my nose. Finally I ordered and absolutely love these products. The serum is the hero product for me, it really is very soothing. I planned to only use until my PD cleared up but I will now be repurchasing

Soothing Duo
K
Soothing Duo
Kaira (Baltimore, US)
This stuff WORKS!

After YEARS of suffering from red, itchy, flaky skin on my face that flared up around my cycle, I am so relieved I found this product. When I tell you I tried everything to heal my skin, I tried everything and absolutely nothing worked. So I decided to give the Soothing Duo a shot, and I’m SO glad I did. As my cycle neared, I was so nervous I’d have to endure another embarrassing flare up - but my cycle got here and I looked in the mirror and thought OMG! My skin looks perfect! Even my husband said it looks like it’s porcelain! Thank you Amperna!!

User picture
Soothing Duo
N
Probiotic+ DS Soothing Serum 100ml
Nicola (Adelaide, AU)
Be careful of subscription policy

There is a minimum 2 orders for any subscriptions - they don't make this clear when you first order (you have to click on the 'Subscription details' pop up before adding to your cart - personally I didn't notice this option as its not an obvious link and even if it was, this essential information shouldn't be hidden in an optional pop up) just be aware of this. Not a good customer experience as my financial situation has changed and I can't cancel it.

Probiotic+ DS Soothing Serum 100ml

Hi Nicola,

Thanks for taking the time to share your feedback. We're sorry to hear how frustrating this has been, especially given the change in your financial situation.

To clarify, our subscription terms are shown at the point of selection on the product page before checkout, including that cancellations can be made after the second delivery. We always encourage customers to review these details before confirming their order.

You can also find the full subscription terms in our Terms & Conditions.

To help, we’ve sent you a screenshot by email showing where these terms appear on the product page.

That said, we do want to support you where we can, and we’ll continue the conversation with you via email.

Kind regards,
AMPERNA® Customer Support

K
Lightweight Soothing+ Emulsion
Kate Cohen (Harbor Springs, US)
Amperna LOVE

I'm so thrilled I discovered Amperna - I have sensitive, combination skin and certain areas of perioral dermatitis. I love the medicinal benefits of these products and their clean, herbal scent. Big fan!

Lightweight Soothing+ Emulsion
C
Pro+ Bio Soothing Day Mineral CC SPF15
Christina (McLeansville, US)
Love this little sunscreen!

I switched my skincare to exlusively Amperna products just about a year ago and my skin has absolutely loved it. The soothing duo rescued my rosacea and I have since added in this sunscreen as well as the daily calming spray into my routine. I use the sunscreen as needed for extra protection on sunny days and love knowing that it is high quality and safe from toxins as any of Amperna's products. It is a small bottle but a little goes a long way. I suffered from rosacea for several yeras and Amperna's soothing duo really rescued my skin. Their team who were super helpful via chat recommended this SPF for protection to help reduce rosacea flares and redness from the sun. Grateful for knowledgable and caring team behind their products!

Pro+ Bio Soothing Day Mineral CC SPF15
C
Pro+ SOS Daily Facial Spray
Christina (McLeansville, US)
A vibrant spritz to refresh thru the day..

This spray has quite a powerful, zesty zing to it which I honestly found a little intense at first. Once I got used to it, I now enjoy it as a refreshing spritz throughout the day. I feel like it is awakening and hydrating my skin when I need it. I am just beginning to clear from several years of rosacea and added this as part of my regime alongside regular use of the Amperna soothing duo. I like that it gives me something I can use for maintainence and cooling in between my morning and night routines.

Pro+ SOS Daily Facial Spray
C
Soothing Duo
Christina (McLeansville, US)
Rescued my rosacea!

I have been using their products for almost a year now which has helped my rosaeca drastically. I was so hestitant to take any sort of medications or prescriptons for my condition which developed just a few years ago at age 31. I tried Amperna first which smoothed the texture of my papules, toned the redness, hydrated my skin and helped even out my complexion. I did eventually choose to go on ivermectin cream which has almost completely cleared my rosacea but I continue to use amperna products because I know the value of them in helping maintain a strong and healthy skin barrier.

User picture
Soothing Duo
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