All AMPERNA® products are made in Australia in a certified manufacturing facility. They are tested regularly throughout the manufacturing process and meet Australia’s strict quality control standards. We have conducted PET testing and all AMPERNA® products meet the Australian requirements of the Preservative Efficacy Test for Topical Products so you can be assured that our products are safe for you to use. We have a strict quality control policy; every order is checked before it gets shipped to you. Business and supply chain transparency aligns with AMPERNA® values – if you have any questions about our production process, material/ingredient sourcing to production and distribution please email us.
All product descriptions on the AMPERNA® website include a full ingredient list. We pride ourselves on being as transparent as possible about the ingredients in all of our products. You can also refer to AMPERNA® products as they include all ingredients printed on the back of the packaging.
All ingredients are detailed on our website, so you can quickly see the product details. Simply click on the Ingredients/Probiotic section at the top of amperna.com. Alternatively, refer to ingredients lists on product packaging.
Private label skincare products, also known as 'phantom brands', are manufactured or provided by one company for offer under another company's brand. The AMPERNA® brand was researched and developed over 5 years. We worked with a like-minded chemist to produce our own unique formulas; we then went into a testing phase to make sure we brought the most suitable products to market. We are in business to help you; AMPERNA® is proud of our products, they are not white label or private label but formulated exclusively for you.
When we were in the development stage of AMPERNA®, we had to make some tough decisions. Together with our chemist, we decided to go all-out and create the best possible products for transforming problem skin. To achieve this, we have combined natural actives with the tried and tested ingredients of modern science.
AMPERNA® products contain only the necessary ingredients plus active ingredients, including a probiotic complex, glycolic acid and vitamins A, C and E. We only test on real people in the real world. AMPERNA® products do NOT contain the following: sulfates, parabens, petrochemicals and mineral oils, vinyls, phthalates, phenoxyethanol, synthetic fragrance, synthetic colours or bleaches, PPG, DEAS, TEA, aluminium or alumina.
Yes, all AMPERNA® products are vegan friendly as all our ingredients are plant and mineral based. We have avoided harsh chemicals and ingredients derived from animals to deliver the best active skincare solution. AMPERNA® products do NOT contain the following: sulfates, parabens, petrochemicals and mineral oils, vinyls, phthalates, phenoxyethanol, synthetic fragrance, synthetic colours or bleaches, PPG, DEAS, TEA, aluminium or alumina.
AMPERNA® does not conduct or condone animal testing. All formulations are free from nasties, including but not limited to: sulfates, parabens, aluminium, synthetic fragrance, synthetic colours and bleaches. AMPERNA® products are made in Australia and are tested by real people in the real world.
We have a limited amount of free product trial samples right now please contact us! We hope to create travel kits in future. Please subscribe to our email newsletter for updates. You can also connect with us on Facebook to keep up to date with all new products and other promotions.
AMPERNA® products are suitable for sensitive skin types, eczema, dermatitis, perioral dermatitis, rosacea and acne prone skin. Many people with sensitive conditions benefit hugely from the key active ingredients such as vitamins A and E. Many common irritants and allergens have been purposefully excluded from AMPERNA® products, reducing the likelihood of a reaction or intolerance. However, as everyone's skin is different, we recommend you do a small test to see if the product feels comfortable on your skin. If you need help with choosing any products please contact firstname.lastname@example.org
By definition, a true sensitive skin condition is caused by a genetic predisposition. Someone who is born with this ailment is usually prone to blushing, asthma and allergies. On the other hand, sensitized skin is when skin becomes irritated by environmental factors, such as harsh skincare.
AMPERNA® is committed to creating products that are a simple, elegant and active solution. We have detailed Regime Instructions available on our Regime page to let you know how to get the best out of our full range. You can also refer to the product pages of our website for detailed directions on how to use AMPERNA® skincare. Alternatively, refer to directions listed on our product packaging.
All cleansers have the same function; which is to clean dirt, debris, oil, bacteria and makeup from the skin. Our gel cleanser is activated by water - it is refreshingly gentle and helps balance the skin. As it is a gel, it lathers to a fine foam that rinses clean without leaving an irritating residue or upsetting the skin's pH levels. The AMPERNA® Ultra Gentle Soothing Cleanser contains an infusion of sage and cucumber extracts to cool, soothe and nourish all skin types.
All AMPERNA® packaging has been designed to be easy to use. Our founder, Kiri, becomes quite frustrated when the last few drops of a product are trapped inside the packaging. When your product is running low, unscrew the pump tops and gently tap on the bottom of the packaging. You can also cut open the containers to access the last of the remaining AMPERNA® product. Make sure you order another bottle at this stage: you don’t want to run out of your favourite AMPERNA® products.
AMPERNA® products were formulated to be gentle and effective. They’re free from nasties and manufactured in Australia at an accredited plant. If you’re worried about any of our ingredients and your safety during pregnancy, please speak to a qualified health practitioner.
All AMPERNA® products have a Period After Opening (POA) symbol on our labels. This symbol indicates how many months a product should be used after opening. All AMPERNA® products can be used for 12 months after opening. AMPERNA® products remain stable for 24 months when unopened and stored in a cool, dry place out of direct sunlight..
Yes, AMPERNA® packaging is recyclable. AMPERNA® takes environmental issues very seriously. We have built a environmental sustainability plan that we hope to implement as we move from launch to full scale production. This aligns with with our values. Please recycle your AMPERNA® packaging in a responsible way.
We made the conscious decision to package AMPERNA® in recyclable plastic so you could finish off the last bit of your product. With our plastic bottles, you can unscrew the top and gently tap the bottom of the packaging to access the last drop of AMPERNA® product. We also believe in sustainable shipping: glass is twice as heavy as plastic.
Select any AMPERNA® item, choose your quantity and then hit ‘add to cart.’ You can continue shopping, update your cart or check out from here. AMPERNA® offers standard shipping, express next day delivery and priority same day delivery. Once you have added the desired AMPERNA® products to your cart and entered a delivery address, shipping will be automatically calculated.
Please refer to the shipping section of the website.
We accept VISA, MasterCard, American Express, PayPal and Afterpay.
All prices listed on the AMPERNA® website are in Australian dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged.
Australian law requires that we charge Goods and Services Tax (GST). Please note that prices listed on amperna.com are inclusive of GST. All orders outside Australia will be sent on a Delivery Duty Unpaid (DDU) basis, and duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and include: the sales tax applied by your country for purchases from Australia, and duties charged for processing by your country.
Please refer to the shipping section of the website. Alternatively the shopping cart will calculate shipping automatically after you have entered a delivery address.
Yes, we ship internationally to most countries. Please refer to the shipping section of the website.
AMPERNA® uses Australia Post to send within Australia. Please allow us 1-2 business days to dispatch (pick and pack) your order. Orders are processed and generally delivered within 2 business days in metro areas, and 4 business days in regional areas. Occasionally, courier delays may slightly affect the delivery time frame. International orders are sent via DHL international delivery. Please allow for 1-2 working days to dispatch (pick and pack) your order. Please visit the Shipping page for more information on International orders.
Yes, you can ship to any address, regardless of your billing address. Your billing address should be the address listed with your credit card company.
Please refer to the returns policy section of the website.
AMPERNA® is an Australian owned and operated skincare brand that creates simple, cruelty-free products that have been specifically formulated with sensitive skin in mind.
AMPERNA® takes environmental issues very seriously. We have a sustainability plan that we hope to implement as we move from launch to full scale production. The plan covers our packaging, our business operations and our suppliers & their practices. This aligns with with our values. At present, our manufacturer recycles water to use while manufacturing our products. AMPERNA® formulas are packaged in recycled plastic bottles for sustainable shipping; however we hope to move to more environmentally friendly packaging soon. In the mean time, please recycle your AMPERNA® packaging in a responsible way.
If you have any more questions please refer to our terms & conditions of sale.