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WARUM PRÄ-/POSTBIOTIKA?

AMPERNA® Hautpflegeprodukte enthalten einen einzigartigen postbiotischen Komplex, der das Erscheinungsbild gesunder, ausgeglichener Haut unterstützt. Dieser nicht-lebende, probiotische Inhaltsstoff bildet eine Schutzschicht auf der Hautoberfläche und sorgt so für ein ruhigeres, angenehmeres Hautgefühl. AMPERNA® war die erste Hautpflegeserie in Australien, die diese Art der aktiven Unterstützung für pflegebedürftige Haut entwickelte.

ZUTATEN ERKLÄRT

Customer Reviews

Based on 64 reviews
92%
(59)
5%
(3)
2%
(1)
0%
(0)
2%
(1)
S
Skye (South Windsor, AU)
Not a harsh Vit C but effective!

I have used this (50 ml) over about 2 months and still have a decent amount left. It has made my skin so clear complexion. I have freckles and some pigmentation and blotchy redness from perioral lesions and random acne. I find that along with the Alt product my skin on my face is so even in terms of complexion. It’s reduced the blotchiness look and my skin is glowing. I have sensitive skin and can’t use other vit c priducts so this is perfect!

T
Tanya (Sydney, AU)
Skin acting to product

Sadly the product increased congestion and breakouts on my face. Unfortunately the product wasn't as friendly for sensitive skin. Given the price tag, it's disappointing. I have emailed customer care but no solution was given apart from that they could not help.

Hi Tanya,

We are sorry you haven’t enjoyed the Pro+ Vitamin C Hyaluronic Serum

We always suggest patch testing properly before use:
https://amperna.com/pages/patch-testing-guide

We send postcards with QR codes that point to our patch testing guides to prompt you to do this before you start using any of our products.

There is always an adjustment period when you start any new product. Your skin is three layers and skin cycle is every 4-6 weeks. So you may, in fact, just need time using the product (after patch testing properly).

All our products have been formulated for sensitive and reactive skins however every skin is different we hope you can agree.

We offered you help via email - we feel that we went above & beyond to help you. We are sorry you are unhappy with our email response trying to help you with your concerns when using the Pro+ Vitamin C Hyaluronic Serum.

As per our email, our returns policy is here:
https://amperna.com/pages/returns-and-exchanges
This was available to you before you ordered as was our customer service support.

Since you have used the product (due to hygiene reasons and our returns policy) we are unable to refund you for your order, I hope you can understand.

We wish you luck on your skin health journey.

AMPERNA® Customer Service

N
Nevena

Have been using this for a week now, seems to be good, no issues :)

T
Tori (Sydney, AU)

This Serum feels amazing! I am obsessed with it since adding it into my regime. I've used other hyaluronic serums before that have sent my eczema into mayhem!

H
HOLLY WILSON (Sydney, AU)

I have been using this twice daily for about 4 months. My skin is very happy with this combined with the lightweight soothing emulsion product. Very gentle, yet effective.