Ultra Gentle Soothing Cleanser
Ultra Gentle Soothing Cleanser
Ultra Gentle Soothing Cleanser
Ultra Gentle Soothing Cleanser


Ultra Gentle Soothing Cleanser

$44.00 Sale Save
Size: 125mL

This ultra gentle formulation rinses clean and helps remove makeup while balancing the skin.

AMPERNA® Ultra Gentle Soothing Cleanser is a gel that is activated by water - it is refreshingly gentle and lathers to a fine foam. It rinses clean without leaving an irritating residue or upsetting the skin's pH levels.

Also available in a 250ml size here

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AMPERNA® Ultra Gentle Soothing Cleanser [BALANCE] is a light gel cleanser that helps remove makeup while balancing the skin. This ultra gentle formulation rinses clean without leaving an irritating residue or upsetting pH levels. It contains an infusion of sage and cucumber extracts to help cool, soothe and nourish skin. The AMPERNA® range is suitable for all skin types and has been tested on eczema, dermatitis, perioral dermatitis, rosacea and acne prone skin.

Non-comedogenic. No nasties, tested on real people, Australian made and owned.

Need more help using AMPERNA® products? Visit our detailed regime page to download instructions for your bathroom.

Dampen face, dispense 2-3 pumps of cleanser into wet hands and work together. Apply using circular motions to massage thoroughly. Rinse well with water. Repeat if necessary.

Caution - For topical external use only. Avoid direct contact with eyes and broken skin. Everyone's skin is different so we recommend you undertake a spot test in a small, discreet area to test for adverse reactions. In the rare event of an adverse reaction discontinue use.

Store below 30ºC out of direct sunlight.

Need more help using AMPERNA® products? Visit our detailed regime page.

Aqua, Epilobium Angustifolium Flower/Leaf/Stem (Canadian Willowherb) Extract, Salix Alba (White Willow Bark) Extract, Betaine, Sodium Lauroamphoacetate, Disodium Cocoamphodiacetate, Cocamidopropyl Betaine, Glycerine, Panthenol (Vitamin B5), Cucumis Sativus (Cucumber) Fruit Extract, Allantoin, Cucumis Sativus Seed (Cucumber) Oil, Salvia Officinalis (Sage) Oil, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Polysorbate-20, DMDM Hydantoin, Iodopropynyl Butylcarbamate.

Does not Include Sulfates, Parabens, Petrochemicals and Mineral Oils, Vinyls, Phthalates, Phenoxyethanol, Synthetic Fragrance, Synthetic Colours or Bleaches, PPG, DEAS, TEA, Aluminium or Alumina.

Buy it with

Lightweight Soothing+ Emulsion



Ingredients Explained

White Willow Bark

is an organically cultivated plant extract that provides astringent, antiseptic and anti-inflammatory effects for cleansing.

Ingredients Explained

Canadian Willowherb

contains bioactive molecule of oenothein B which helps to soothe acne-prone skin and helps reduce skin redness.

Ingredients Explained

Vitamin B5

acts as an anti-inflammatory and helps soothe irritated skin.

Customer Reviews

Based on 111 reviews
Gentle yet effevtive

This cleanser is a pleasure to use. It leaves my skin feeling clean but doesn’t feel harsh at all. Amperna can do no wrong 🫶🏻

My forever favorite

I've been using the cleanser and moisturizer twice/day for a number of years and it's the only thing that never bothers my sensitive skin. This has helped SO much with healing and keeping my perioral dermatitis in check. Thank you so much for making these products.

Beautiful cleanser

This cleanser is so hydrating and the product smells amazing. It cleans your face without leaving it feeling tight and stripped. I would recommend!

Dragan Misic

I am really sorry to say that I am very disappointed with this product, which was recommended to me by a person with prior problem skin. I have rosacea with pustules which unfortunately has spread even further over my face since using this product in May 2023 (for over 3 months). This has been commented on by my family who see me on a regular basis. I have also eliminated certain foods from my diet (dairy, wheat, rice and potatoes) and am taking supplements to no avail!

Hi Dragan,

We are sorry you haven't enjoyed the Ultra Gentle Cleanser.

We do suggest you patch test everything before you start:

However for flared rosacea, we do recommend starting with our Soothing Duo and cool water only rather than introducing our Cleanser straight away.

There are four subtypes of rosacea:
It sounds like you could have subtype 2 rosacea.

True rosacea is an immune modulated concern that needs to be managed ongoing. Based, at this time, on medical and scientific research it is thought to result from a combination of immune system dysregulation, abnormal neurologic and vascular signalling and dysbiosis of microorganisms leading to skin sensitivity and inflammation.

So you need to use the right skincare and you also need to avoid all rosacea triggers ongoing - these include psychological triggers, as well as many environmental triggers - not just food triggers. Subtype 2 is also often linked to demodex overgrowth - so a proper diagnosis and a management plan needs to be set in place to help you with this as well.

Kiri helps people with rosacea with our products, but also via holistic coaching:

We are here to help via email (info@amperna.com) before and after your purchase.

AMPERNA® Customer Service

Jess McKean
Amperna has changed my skin!

I have spent thousands over the years trying to find the right products for my acne prone skin. In April I purchased Amperna's Ultra Gentle Soothing Cleanser, Lightweight Soothing Emulsion, and the Probiotic + DS Soothing Serum after seeing an add on Instagram. I noticed a huge change in my skin within weeks, with my acne clearing up, the texture of my skin improving significantly, and my skin remaining consistently clear for the first time in probably 15 years. I recently ran out of my Amperna products and used other products for about a week, and of course my acne flared up for the first time in months. I quickly repurchased my Amperna products and weeks later my skin is clear again. This stuff is amazing, and I am beyond happy to have finally found a product that suits my skin, is reasonably priced and is made with safe, quality ingredients. I can't wait to add more Amperna products to my skincare regime!

More Information About AMPERNA® Ultra Gentle Soothing Cleanser

AMPERNA® Ultra Gentle Soothing Cleanser is a delicate cleanser that will leave your skin feeling clean and refreshed. Whether you are looking for a cleanser for sensitive skin or the best face wash for acne, our groundbreaking formula is suitable for all skin types.

Why Use a Cleanser?

Cleansing is such an important part of any skincare regime, but it needs to be done right in order to really benefit your skin. While soaps do a good job of washing away dirt, they can be very harsh on delicate facial skin. Cleansers help to gently remove make-up, oil, dirt, dead skin cells and other impurities. Regular cleansing with the right products for your skin type can help to prevent acne and other skin conditions.

What Makes a Good Cleanser?

A good product like AMPERNA® Ultra Gentle Soothing Cleanser will help to remove what we don’t need on our face like cosmetics, sweat, bacteria and pollutants without harming our skin’s natural moisture barrier. Some cleansers include harsh chemicals and ingredients that can inflame and irritate sensitive skin.

Balances Your Skin’s pH Levels

AMPERNA®’s cleanser is not only a great facial cleanser, but can also help to balance your skin’s pH levels.

Why is this Important?

When our skin’s pH is out of balance, our bodies find it harder to resist bacteria and germs. This can make our skin more prone to irritations. Maintaining a good pH level is imperative as it can minimise eczema, dry skin, psoriasis and other skin problems.

Cools, Soothes and Nourishes

Ever finished cleansing your skin only to feel like you’ve just spent a week walking in the Sahara Desert? Yup, it’s pretty common, but it doesn’t have to be this way. We’ve incorporated an infusion of sage and cucumber extracts into our cleanser so it will nourish and soothe while cleansing.

Why Cucumber Extract?

Cucumbers are not only refreshing to the palate and healthy for our diet; they are rich in vitamins, nutrients and minerals that are helpful for our skin. Naturally astringent, they can be good for oily skin and hydrating for dry skin when included in skin creams.

Why Sage?

Sage is well known for its therapeutic properties and its ability to help reduce skin inflammation. It can also be beneficial in the fight against premature signs of ageing, as it can stimulate cell renewal and help blood circulation.

Won’t Block Your Pores

Cleansers should help to purify skin, not make skin problems worse – did you know that some cleansers can exacerbate skin issues? AMPERNA® Ultra Gentle Soothing Cleanser is non-comedogenic. This means that it won’t block your pores or leave a residue on your skin. Our product is lightly foaming and rinses off really well, leaving your skin feeling refreshed.

How Many Times a Day Should You Cleanse?

There’s no precise rule dictating exactly how many times a day you should cleanse, as all lifestyles and skin types are different. It really depends on you and what your skin requirements are. One thing we do know for sure is that excessive cleansing can be just as harmful as not cleansing at all.

Sensitive Skin and Cleansing

Sensitive skins that are more likely to be dry and irritated are also less likely to be oily and may only need cleansing once a day. Washing and cleansing your dry or sensitive skin too often can strip its natural oils and aggravate skin issues. We recommend starting your day with a refreshing splash of water and a gentle pat down. In the evening after a busy day exposed to the elements, use AMPERNA® Ultra Gentle Soothing Cleanser to help remove make-up and impurities caused by environmental pollutants.

Normal or Oily Skin and Cleansing

People who have normal or oily skin may require an additional round of cleansing in their regime, of course that is entirely up to you. You may find it beneficial to add a morning cleanse to your routine in order to remove the overnight build-up of oils.

Double Cleansing – a Great Idea for Acne Prone Skin

Have you heard about double cleansing? It’s not just a Korean skincare trend. Double cleansing in the evening is a great idea for acne prone skin as it could help to remove those pesky last traces of make-up and any excess oil you may have missed the first time around. To achieve a really deep cleanse, simply follow our directions below for your first cleanse, then after you’ve patted dry, repeat the process again. Because our AMPERNA® cleanser is so gentle, it’s a perfect choice for double cleansing regimes.

How to Use AMPERNA® Ultra Gentle Soothing Cleanser

Dampen your face first with a splash of water.
Dispense 2-3 pumps of the cleanser into your hands and work into a lather.
Cleansing should be done using a gentle, circular motion. Avoid scrubbing or scraping.
Leave for a couple of minutes then rinse with water and pat dry. Repeat as necessary.

What we don’t Include

These days we’re all a lot more savvy about the products we use and the food we eat. We spend a lot of time looking after our minds and bodies and we want to be sure that we’re using products that contain only the best ingredients. At AMPERNA® we pack our products full of beneficial elements, all of which serve a specific purpose towards making them simply effective. AMPERNA® products are also defined by what we don’t include.

We never use sulfates, parabens, vinyls, phthalates, synthetic fragrance, synthetic colours or bleaches, PPG, DEAS, TEA, aluminium or alumina. Many of these ingredients can irritate already sensitive skin and let’s face it, who wants to put a cream onto their body that does more damage than good?

AMPERNA® is Cruelty Free

All of our products are tested on real people with real skin concerns, not on animals. That means you can feel even better about using them.

Find out the best products for your specific skincare regime based on your skin type or concern.